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UK Mainland Delivery

reservoir logs sell logs by the stacked crate across mainland UK but we prefer to sell firewood in the net bag which is why, with the correct volume, destination and discounts you can get some of the best deals available in the UK for direct firewood delivery.

Please see our section on Volume vs Weight for more information on how weights are worked out for net deliveries.  

Firewood is delivered in 3 main ways: 

All crates are delivered via pallet delivery.  

Pallet and courier delivery options shown below for net deliveries.  

 


Nets can also be delivered by via our own vans and drivers, known as" Local Area Delivery"

The shopping cart will offer you various types of delivery dependent upon the weight of logs you order and the delivery destination address.

 

If you would like to discuss delivery options with a person please contact our customer service team at

0800 112 3799 

8am until 9pm - 7 days a week.

OVERNIGHT PARCEL DELIVERY

We offer a UK Mainland Overnight Service for up to 200kgs of logs.

The logs are shrink wrapped in their nets and you receive them like any other mail order parcels (only heavier) so they won't get wet for lying in the rain for a few hours.

Our courier delivery service is Monday to Friday.

Saturday delivery is available but expensive (give us a call) and Sunday is out - sorry!

Remember - you don't need to be in as the driver can drop a card and leave them around your property on request (or with a neighbour).  Please use the text box when placing your order to leave specific instructions and we'll pass them on to the courier.

If you need to be in for the delivery we're sorry that we can't give a specific time at this stage so you'll have to pull an all-dayer.

Orders received before 12 noon will be delivered the following day with the exception of orders placed after 12pm Thursday (delivery will be Monday) and bank holidays (delivery will be Tuesday for orders placed after 12pm the preceding Thursday and before 12pm the preceding Friday. Orders received after 12pm on Friday before a Bank Holiday Monday won't be delivered until the following Wednesday)

Fine Sawn Logs and Whole Round Logs are not included in our next day despatch service as these items are cut to order.  When ordering sawn logs please allow 5 working days for despatch and delivery.

PALLET DELIVERY

Pallet delivery option is given for over 200kg of nets. Dependent upon your address we can offer an overnight or a 2-3 day service. This service is Monday to Friday only. Saturday morning delivery is available, you can request a quote but be warned - it can be expensive!

It is recommended that you are at home for the pallet delivery as it is a kerbside delivery via tail-lift lorry and pallet truck. The pallets are very heavy even with just 10 nets on. They can be dragged onto a driveway depending on clearance, access and surface. Gravel is a no-no.

If instructions are taken for delivery and the delivery cannot be made the pallet company will require a re-delivery charge which we reserve the right to request from the buyer at cost.

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