Terms and Conditions for purchasing fire wood logs in Edinburgh Fife and Central Scotland from Reservoir Logs

Terms & Conditions

Ordering and Delivery

For website help and for guidance on ordering, logging in etc. please read the products page of the website.

1.   Prices shown include VAT and delivery and are in British Pounds Sterling (GBP).
2.   Unless otherwise stated, our standard delivery time for stock orders is 4-6 working days after the date of order.
3.   Where a product is out of stock we will e-mail or telephone you to advise of earliest possible delivery date.
4.   We deliver to the postcodes shown on the products page of website, if we cannot deliver to your property for whatever reason you will be         notified and issued with a full refund.
5.   Delivery / service will be made once paid for in advance by debit or credit cards.
6.   Deliveries are Monday-Friday (usually between 8am and 6pm). Should you require a Saturday AM delivery please request a quotation prior to placing your order.
7.   Orders supplied are subject to your responsibilities in understanding and complying with the Clean Air Act.
9.   All products are subject to availability.
10. A small charge will be required for re-delivery if you fail to notify us at time of order, of any access restrictions or issues that may prevent us delivering to your property.
11. Packaging may vary to that shown.
12. Reservoir Logs reserves the right to amend prices or withdraw products or services without prior notice.

Returns Process / Policy

If you are not satisfied with your goods, you have the right to cancel within seven days of payment / order generation, or seven days of receipt of the goods (whichever is longer). If you cancel your order, you will receive a refund by cheque within 7 working days of the date of cancellation. Products require be returned in original packaging and condition. Please telephone us on 08454 567 8019 to arrange the return of your goods.

Copyright - The copyright and all other intellectual property in this website and its contents are owned by, or licensed to, Reservoir Logs. You are entitled to view any of our websites, download and use information on the site and print out a single hard copy of any part of the site solely for your own use any other use is strictly prohibited without our prior written consent.

Privacy Statement

Access and Usage

The following terms and conditions govern access to, and use of, this website.

1. Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. Scot Woodfuels Ltd reserves the right to change these terms and conditions at any time by posting changes on the site. Your continued use of the site after changes are made constitutes your acceptance of these terms and conditions as modified.

2. You agree to use this site solely for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this site by, any third party.

3. This site is provided on an "AS IS" basis and Scot Woodfuels Ltd disclaims and excludes all warranties or representations of any kind, express or implied, with respect to this website or its contents (including, without limit, implied warranties of satisfactory quality, fitness for a particular purpose or accuracy) to the extent permitted by applicable law. In no event will Scot Woodfuels Ltd be liable for damages, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data or profits, whether in contract, tort (including negligence) or otherwise arising out of, or in connection with, use of this site. Scot Woodfuels Ltd does not warrant that this site or the server that it sits on are free of viruses or bugs or that the materials contained on this site will be uninterrupted or error free and Scot Woodfuels Ltd accepts no liability in this regard. Any material downloaded, or information obtained, from the site is downloaded and used entirely at your own risk and you are responsible for any such use or the consequences of any downloading.

4. This website is designed to comply with the laws of Scotland. If any of these Terms and Conditions are held to be illegal, invalid or otherwise unenforceable by any court of competent jurisdiction, then to the extent that the Terms and Conditions are held to be illegal, invalid or unenforceable, such terms shall be deemed deleted from the clause and the remaining provisions shall survive and remain in full force and effect and binding on you.

5. The Terms and Conditions are governed by and construed in accordance with the laws of Scotland. You agree that any dispute arising under the Terms and Conditions or from use of the site shall be exclusively subject to the jurisdiction of the courts of Scotland.

6. If you do not accept these Terms and Conditions in full, you are not permitted to access this site and should cease any such use immediately.